What Newark Homeowners Say About Level Two Chimney Newark
Reviews matter in chimney work because most of what we do happens inside a flue you can’t see from the living room. A clean chimney and a chimney that’s safe to burn in are two different things, and Newark homeowners only know which one they got when the documentation proves it. That’s why we hand over photos and a written scope on every visit. The feedback below comes from customers who watched us work, looked at what we found, and decided the record matched the job.
Recent Reviews
“The crew found a cracked flue liner in our Forest Hill colonial that two previous sweeps had missed entirely. What convinced me was the camera footage. I could see hairline fractures running through three sections of the old clay liner, and the tech took the time to point out exactly where exhaust was escaping into the chimney cavity. We scheduled the repair the same day.”
Robert A.
Forest Hill, Newark
“I booked a sweep for our Ironbound rowhouse after we noticed a faint smoke smell in the upstairs bedroom whenever the fireplace ran. Level Two came in, did the full Level 2 camera inspection, and found the issue wasn’t creosote at all. The damper had warped and smoke was drafting back through the smoke chamber. They replaced the damper, resealed the smoke chamber, and the smell was gone that weekend.”
Anika P.
Ironbound, Newark
“What I appreciated most was the written price before anything started. No surprises, no ‘while we’re here’ upsells. The tech quoted the sweep, the cap replacement, and the new crown
w – the crown was spalling badly on our Weequahic brick bungalow – on a single written sheet before he brought his tools in. He told me the cap could wait a season if I wanted. That’s the kind of honesty that keeps me calling.”
Sofia G.
Weequahic, Newark
“Our Down Neck three-family hadn’t had the flue touched since the eighties, and the Class III creosote buildup was heavy enough that the tech showed me where it was glazing over. That’s the shiny, tar-like creosote that burns hot and is the leading cause of chimney fires. We did the sweep plus a follow-up chemical treatment for the remaining glaze. The photo record after was spotless. I keep that file in my safety paperwork.”
Rami N.
Down Neck, Newark
“The team cleaned our fireplace in the North Ironbound and the liner looked surprisingly good for a 1960s build. The tech still flagged a small gap in the chimney cap where water had been getting in during last winter’s freeze-thaw cycle. He showed me the moisture readings on the crown and the flue tiles, wrote up the replacement, and had it installed two days later. No drama, no scare tactics, just facts.”
Anika P.
North Ironbound, Newark
“I brought them a competitor’s written quote for a full liner replacement in our Central Ward brownstone, and Level Two walked through it line by line. Their tech explained why the competitor’s quote called for a rebuild when our flue only needed a HeatShield resurfacing. That saved us thousands. They earned every bit of the second opinion, and the liner work has held up through two winters.”
Robert A.
Central Ward, Newark
Why Customers Trust Us
Every review above connects to something we do on every single job in Newark, no exceptions. The written price before work starts is Haven Standard Clause 1: written price, written scope, written warranty, delivered before anyone picks up a tool. That’s why Robert could make a same-day repair decision without sticker shock, and why Sofia knew exactly what her cap and crown work would cost before we started. The camera-scan inspection and documented photo record on every visit is Clause 4, and it’s been standard practice since 2009 – not an optional add-on, not an upgrade. When Rami got his photo record showing the flue after the sweep, he walked away with proof, not a promise. The Free Second Opinion on any written estimate is how Anika and Robert both avoided paying for work their chimneys didn’t need. And the 365-Day Done Right Promise, stamped on every job, means that if any of this work doesn’t hold up, we make it right. That’s the Haven Standard, and it’s the only way we’ve operated in Newark for sixteen years. If you’d like a written price and a camera inspection on your chimney, call (862) 245-4309. We answer the phone, and we show up with the documentation to back up everything we say.
Written by Corrine Halstead, Owner at Level Two Chimney Newark, serving Newark since 2009.